Privacy Policy
Last updated: April 2026
Our Promise to You
Thank you for trusting Freebuss. We know that sharing your personal details requires trust, and we want to express our sincere gratitude for choosing us. We are deeply committed to protecting your privacy and treating your data with the upmost respect and care.
What We Collect
To make sure your parcels get delivered correctly, we collect only the essentials: sender and receiver names, phone numbers, and details about the parcel being shipped. We only ask for what we absolutely need to serve you better.
How We Use Your Details
Your information is used strictly to fulfill your booking. This includes generating secure tracking links, sending OTPs for verified releases, and allowing our staff to securely hand off your parcels. We do not, and will never, sell your contact details to third-party marketers.
Keeping It Secure
We use modern security measures to keep your data safe. Access to booking details is strictly limited to authorized Freebuss staff members who need it to do their jobs. Additionally, our tracking pages require name verification so that only intended parties can see your shipment journey.
Your Control
You always have the right to ask us about the data we hold regarding your bookings. If you ever have concerns about how your information is being used, please reach out to us. We appreciate the opportunity to make things right and ensure your peace of mind.
Thank You
Once again, thank you for being a part of the Freebuss network. Your privacy matters immensely to us, and we are grateful for the chance to serve your logistics needs safely and securely.